Q: How will I know which machines accept Credit Cards?
A: Each equipped machine has a special reader.
Q: I noticed that not all machines are equipped with the readers. Why?
A: We are testing the popularity of the readers at this time. We will listen to customer feedback, and increase quantity as the program popularity grows.
Q: Will my credit card statement show a separate charge for each machine used?
A: No. The daily charges will be bundled together as one. Card activity within three hours of another swipe will result in a single charge on your bill.
Q: How will I know if my Credit Card statement is accurate? Can I get a receipt?
A: Yes, please use this secure link to our Virtual Storefront to view your usage and print a receipt.
Q: Will I be charged extra fees to use a Credit Card?
A: No, at this time Laundromania is absorbing those fees.
Q: I am not sure if the machine took my money twice. How will I know?
A: Washing machine readers will "lock out" for 23 minutes after a swipe is accepted. 23 minutes is the approximate cycle time of a washer.
Q: Can I get extra drying time by swiping my credit card twice?
A: Yes. Dryers will allow multiple swipes. Each accepted swipe will authorize the computer for more time, just like mutliple quarters add extra time.
